As the workforce has evolved, so has the profession that supports it. The function that is commonly called HR - short for human resources - has shifted its focus to meet the changing needs of the organizations and employees that it serves.
Personnel to Human Resources
Until the 1980’s, the function that supported employees was usually called personnel or personnel services. This matter-of-fact term aptly described the collection of activities that provided services to employees. The precursor to the human resources function was focused on transactions such as hiring, firing, setting policies, administering pay and benefits, and training staff.
As the workforce evolved and became more diverse, forward thinking companies tapped the staff of the personnel function to consider ways to meet the divergent needs of an increasingly complex workforce. Human Resources degree programs emerged to educate professionals in the broader skillset needed to effectively service the new workforce.
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